At sporplus, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data sporplus collects from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information. Please read this document carefully before registering or using any sporplus service.
Your Data, Your Rights: sporplus is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Privacy Policy describes how we act as a personal information controller in respect of the data you provide to us when using the sporplus platform at sporplus.one.
This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by sporplus ("sporplus," "we," "us," or "our") in connection with your use of the sporplus online gaming platform, including the website at sporplus.one and any associated mobile applications or services (collectively, the "Platform").
This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference. By registering on or using the sporplus Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
sporplus acts as the personal information controller for all data collected through the Platform. If you have questions about how your data is handled, please refer to Section 14 for contact details.
sporplus collects the following categories of personal data from registered players and platform visitors:
Sensitive Personal Information: Government-issued ID numbers and financial account details are classified as sensitive personal information under the Philippine Data Privacy Act. sporplus applies heightened security controls to this category of data and processes it only to the extent strictly necessary for identity verification and payment processing.
sporplus collects personal data through the following channels:
sporplus uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and identity verification (KYC) | Identity, contact, and government ID data |
| Processing deposits and withdrawals | Financial data, identity data |
| Delivering gaming services and personalising your experience | Gaming and behavioural data, technical data |
| Responsible gaming monitoring and intervention | Gaming data, responsible gaming tool usage |
| Anti-money laundering (AML) and fraud prevention | Financial data, identity data, technical data |
| Customer support and complaint resolution | Identity, contact, and support interaction data |
| Regulatory compliance and reporting to PAGCOR | Identity, financial, and gaming data |
| Platform security and fraud detection | Technical data, login and session data |
| Marketing communications (with your consent) | Contact data, gaming preferences |
sporplus will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by Philippine law.
Under the Philippine Data Privacy Act of 2012, sporplus processes your personal data on the following legal bases:
sporplus does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
No Data Sales: sporplus will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third parties. Your data is used solely to operate and improve the sporplus Platform and to comply with our legal obligations.
sporplus primarily stores and processes your personal data within the Philippines. Where it is necessary to transfer your data to service providers located outside the Philippines (for example, cloud infrastructure providers), sporplus ensures that such transfers are conducted in accordance with the Philippine Data Privacy Act and that appropriate safeguards are in place, including contractual clauses that require the recipient to protect your data to a standard equivalent to Philippine law.
You may request information about the specific safeguards applied to any international transfer of your data by contacting our Data Protection Officer (see Section 14).
sporplus retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| Financial transaction records | 10 years (AMLC regulatory requirement) |
| Gaming and betting history | 5 years after last activity |
| Customer support records | 3 years after resolution |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical and log data | 12 months on a rolling basis |
Upon expiry of the applicable retention period, sporplus will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
sporplus uses cookies and similar tracking technologies on the sporplus.one website to ensure the Platform functions correctly, to analyse usage patterns, and — with your consent — to deliver relevant promotional content. The following types of cookies are used:
You can manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies may affect the functionality of the sporplus Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by sporplus:
Request a copy of the personal data sporplus holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your sporplus account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Withdraw consent for marketing communications or non-essential cookies at any time without affecting prior lawful processing.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. sporplus will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.
The sporplus Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations and applicable Philippine law. sporplus does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will immediately delete that data and close the associated account.
If you believe that a minor has registered on the sporplus Platform, please contact our support team immediately at [email protected] so that we can take prompt action.
sporplus implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sporplus will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Philippine Data Privacy Act.
sporplus may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via email and post a prominent notice on the sporplus Platform. The updated Policy will be effective from the date of publication.
Your continued use of the sporplus Platform after the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how sporplus protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way sporplus handles your personal data, please contact our Data Protection Officer:
Data Protection Officer — sporplus
Email: [email protected]
Response time: within 1 business day for privacy-related requests
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent authority responsible for enforcing the Data Privacy Act of 2012.
This Privacy Policy was last updated on January 1, 2026. © 2026 sporplus. All rights reserved.
Six commitments behind every line of our Privacy Policy
Every byte of data you send to sporplus is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks like BPI and BDO. Your personal and financial data is never transmitted in plain text.
sporplus fully complies with the Philippine Data Privacy Act of 2012 (RA 10173). We are registered with the National Privacy Commission and maintain a dedicated Data Protection Officer to oversee all privacy matters.
Your data belongs to you. sporplus will never sell, rent, or trade your personal information to advertisers or data brokers. We use your data only to operate the Platform and meet our legal obligations.
Access, correct, download, or delete your personal data at any time through your sporplus account or by contacting our Data Protection Officer. Your rights under Philippine law are fully supported.
In the unlikely event of a data breach, sporplus will notify the NPC within 72 hours and inform affected players promptly — no cover-ups, no delays. Transparency is non-negotiable at sporplus.
sporplus collects only the data that is strictly necessary to operate the Platform, verify your identity, and comply with PAGCOR and AMLC requirements. We do not collect data for its own sake.
Now that you know exactly how sporplus protects your data, join millions of Filipino players on the platform that puts your privacy first. Fast GCash deposits, live casino, PBA betting — all secured to the highest standard.